Homelessness and Housing Advice

The Role of the Council

This section contains housing advice, information and guidance to people who are homeless or may be threatened with homelessness.

Shrewsbury and Atcham Borough Council is committed to preventing homelessness by giving prompt and robust housing advice to help people stay in their homes. When prevention is not possible, we will help people find suitable alternative accommodation in either private rented or social housing.

We can also refer people to an independent mediation service or specialist support organisations to help them manage their situation.

The Council's Homelessness and Housing Advice Service is run by the Housing Options Team based at the Guildhall. If you are homeless or likely to become homeless within 28 days you should contact the Housing Options Team as soon as possible.

(link: homeless or in danger of losing your home)

As part of our Homelessness Strategy we have produced a comprehensive directory of housing related advice services in Shropshire. The guide is published in partnership with the Shropshire Housing Officers Group and can be found on their web-page. www.shropshire.gov.uk/homelessness.nsf

The Role of Independent Agencies

There are a number of independent agencies in Shrewsbury that provide advice and assistance to people experiencing housing problems. These organisations can help with a wide range of issues such as:

• Difficulties in paying rent or mortgage
• Difficulties with landlords / tenancy advice
• Accessing private rented accommodation
• Claiming welfare benefits
• Threat of eviction or harassment

General support and advocacy

Some of the main housing advice agencies in Shrewsbury are listed below:

Shrewsbury Citizens Advice Bureau

This organisation provides services to all people.

Roy Fletcher Centre, 12-17 Cross Hill, Shrewsbury (01743 243163)

Shrewsbury Homes For All

This organisation provides services to people over 25 years of age.

1^st Floor, 2/3 Wyle Cop, Shrewsbury (01743 231415)

Housing Young People In Shrewsbury

This organisation provides services to people under 25 years of age.

Roy Fletcher Centre, 12-17 Cross Hill, Shrewsbury (01743 341900)

The Isaiah 58 Project

This organisation provides support and advocacy services to all people.

C/o Claremont Baptist Church (07808 016875)

Shrewsbury Christian Association

This organisation provides a supported night-shelter service to homeless men.

70 Castle Foregate, Shrewsbury (01743 355877)

Shrewsbury Furniture Scheme

This service provides used furniture and household appliances at a reduced rate.

294 Monkmoor Road, Shrewsbury (01743 246668)

Shrewsbury Women's Aid

This organisation provides assistance to women experiencing domestic violence.

01743 252263 / 07814 173594 (24 hrs 0800 7831359)

Shropshire Domestic Violence Helpline

This service provides assistance to all people experiencing domestic violence.

08457 834 090