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The Guildhall
Frankwell Quay
Shrewsbury
SY3 8HQ
 
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Action Plan Summary

Corporate Plan Ref CPA Ref Action Outcome Who When
CP302 29 Support and training for members - Influencing and Negotiation Skills Development. Clear and shared understanding of vision and priorities amongst key opinion formers/organisations through improved and timely communication. Leading Members 2004/05
CP204 38/95 Implement and review effectiveness of Communications Strategy. Clear and timely communication of priorities that local people recognise, and wide acceptance within the organisation. Greater public awareness of Council achievements and reputation for good affordable services. CMT 2005
CP101 38 Refine Council approach to developing priorities through the PIP process. Fewer and more strategic short, medium and long-term priorities which clarify what the Council is doing to deliver the community strategy and effective use of resources. CMT 2005
CP106 48 Further refinement of the Council’s approach to tracking big issues and projects through use of ICT. Up to date progress reports on big issues available on intra/internet. CMT 2005
CP4 56/94 Implementation and review of effectiveness of HR Strategy. Whole Council approach to organisational development. Higher staff satisfaction levels, reduction in sickness and turnover. Stronger corporate culture. CMT Personnel Manager 2005
CP203 74/113 Review service standards and understand customer requirements more clearly. Customers know what standards to expect. Will see measurable improvements. Comments and compliments will be used to improve services. CMT  
CP205 17 Submit joint bid to ODPM on capacity building funded with other Shropshire districts. Improved capacity for dealing with corporate performance capacity. ACE 2004
CP301 60 Review effectiveness of scrutiny function and support provided. Improved public awareness of scrutiny and effective action taken as a result of scrutiny activity. ACE / Members 2005
CP205 83 Install new financial management system. Clearly identifiable cost of services, easier service option modelling. More closely linked with corporate objectives. Head of Finance 2005
CP104 69 Complete review of effectiveness of partnership working. Only engagement in partnerships that deliver added value. Improved relationships with partners. P&P CMT Leading Members 2006
CP105 73 Embed procurement, risk and asset management strategies firmly within the organisation. Comprehensive risk assessments undertaken. Identifiable reduction in costs through effective procurement and management of assets. Senior Managers CMT 2006
CP106 77 A systematic and focused plan of targeting improvement activity on national PIs, relevant to our priorities. Improved PI trends especially on waste, recycling, cleaner streets and open spaces. Satisfaction with services. CMT Service Managers 2005/06
CP1401 131 Complete the review of local plan. An effective local development framework will be in place delivering community ambitions and priorities, e.g. affordable housing. Planning Policy Manager 2006/07