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Contact Us

Address:
The Guildhall
Frankwell Quay
Shrewsbury
SY3 8HQ
 
Telephone:
01743 281000
 
email:

Corporate and Performance Improvement Plan 2007-08

The Council's Corporate and Performance Improvement Plans set out how the organisation will deliver services, work in partnership and promote the interests of Shrewsbury and Atcham to achieve the key aims of the Community Strategy.

To view the Council's Corporate and Performance Improvement Plan 2007-08 please click the file below.

Corporate and Performance Improvement Plan 2007-08.pdf(Adobe Acrobat pdf 2569k)

If you would prefer to view the Annex A, B and C separately they can be found below.

Best Value Performance Indicators

Annex A contains the Council's Best Value Performance Indicator results for 2006/07

Annex A PIs.pdf  (Adobe Acrobat pdf 103k)

Exeter Benchmarking Club

Since 2000 Shrewsbury and Atcham Borough Council have been a member of the Exeter Benchmarking Club.

Benchmarking clubs enable a number of authorities, often with similar local population profiles, to compare a range of service data processes, and to share information in an atmosphere of trust.

The Exeter Benchmarking Club is made up of a number of Councils which are broadly similar to Shrewsbury and Atcham Borough Council in terms of size, responsibility and local demographics.

This group is often used as the basis for making comparisons to see how Shrewsbury and Atcham Borough Council's performance matches up against other similar councils. The Exeter Benchmarking Club comparisons can be viewed in Annex B below.

 Annex B - EBC Graphs.pdf (Adobe Acrobat pdf 186k)

General Household Survey

Services provided by the Council have a direct effect on the quality of life of local residents. It is therefore important that performance management measures address levels of satisfaction within these services.  Thus a number of 'Quality Performance Indicators' have been specified by the Government to explicitly reflect users experience of services. The results can be viewed in the document below along with the comparisons with the other Shropshire authorities.

 Annex C - General Household Survey & Shropshire Comparitive.pdf(Adobe Acrobat pdf 75k)